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DEPARTMENTS

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Accounting 

  • Answers questions regarding billings, premiums and refunds

  • Accounts Receivable / Payable

  • Issue refunds for cancelled policies

  • ACH processing Debits / Credits at no cost to lenders

  • Produce month end reports

  • Input and process BHPH applications / cancellations as requested by client

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Claims

  • Inspection appointment set within forty-eight hours

  • Automobile average claim settled within ten days of being reported

  • Internet capable of review of claims status

  • Our adjusters assign the claim to local appraisers in your area

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Escrow 

  • Maintains compliance regulations imposed to the client

  • Generate notices and certificates

  • Automatic coverage (E&O) provided

  • Remote access provided for live data

  • Weekly escrow batch reports

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Information Processing

  • Process data files

  • Web Portal support

  • Process Insurance / EDI

  • Processing reports

  • FTPS for file upload and retrieval

  • Provide back feed files

  • Daily support on all aspects

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Insurance Service Center

  • Answer incoming calls regarding the borrowers insurance

  • Update insurance documentation

  • Validates insurance policies according to the clients' criteria

  • Generate standard and Customized notices and reports for the client

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