DEPARTMENTS

Accounting 
  • Answers questions regarding billings, premiums and refunds

  • Accounts Receivable / Payable

  • Issue refunds for cancelled policies

  • ACH processing Debits / Credits at no cost to lenders

  • Produce month end reports

  • Input and process BHPH applications / cancellations as requested by client

Claims
  • Inspection appointment set within forty-eight hours

  • Automobile average claim settled within ten days of being reported

  • Internet capable of review of claims status

  • Our adjusters assign the claim to local appraisers in your area

Escrow 
  • Maintains compliance regulations imposed to the client

  • Generate notices and certificates

  • Automatic coverage (E&O) provided

  • Remote access provided for live data

  • Weekly escrow batch reports

Information Processing
  • Process data files

  • Web Portal support

  • Process Insurance / EDI

  • Processing reports

  • FTPS for file upload and retrieval

  • Provide back feed files

  • Daily support on all aspects

Insurance Service Center
  • Answer incoming calls regarding the borrowers insurance

  • Update insurance documentation

  • Validates insurance policies according to the clients' criteria

  • Generate standard and Customized notices and reports for the client

 Protecting your interests since 1977

Toll Free: (800) 366-0036 | Office: (936) 295-0773 | Fax: (936) 295-5358 | Sales: sales@cpiai.com