Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions:
Clerical Tasks
Performs basic clerical functions to include data and document processing.
Customer Service
Provides customer service related to loans and insurance policies over the phone (inbound and outbound calls) or by email.
Research
Researches and tracks information.
Pacing
Meets goals and daily/weekly productivity expectations.
Detailed Work
Requires basic knowledge of general clerical functions and requires the ability to perform word processing. Requires accuracy in finding files, entering facts or figures, and operation of office equipment. Will be required to work within Department operating systems/programs.
Team Oriented
Performs other duties as assigned.
Competencies
-
Customer Service
-
Computer Skills (Proficiency in Microsoft Office Suite)
-
Communication Skills, both written and verbal
-
Problem-Solving Skills
-
Attention to detail
-
Initiative
-
Time Management
-
Decision Making
-
Flexibility
​
Supervisory Responsibilities:
None
​
Physical Demands:
Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of wrists, hands, and/or fingers. The employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; viewing a computer; extensive reading.
​
Required Education and Experience:
-
High school diploma or equivalent.
​
Preferred Education and Experience:
-
Two years clerical experience in a related field. Additional education may be considered in lieu of experience.
​
Additional Eligibility Requirements:
Employees must pass a background check and provide identifying documents required to establish identity and employment eligibility for Employment Eligibility Verification Form I-9.
​
Work Authorization/Security Clearance Requirements:
U.S. citizens and lawful Permanent Residents are eligible for employment. Eligibility for those who are not citizens or nationals of the U.S. or lawful Permanent Residents is dependent upon their status.
​
EEO Statement:
CP Insurance Associates is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. CP Insurance Associates is an "at will" employer.​
​
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
​
Job Type:
Full Time
Benefits:
-
401(k)
-
401(k) matching
-
Dental insurance
-
Health insurance
-
Life insurance
-
Paid time off
-
Vision insurance
Schedule:
-
Monday to Friday
-
U.S. Federal Holidays Observed
-
NO Travel Required
Location:
Huntsville, TX
This is an in-office position.
​
​